Response Ratio: An Indicator of Success for your L&D Team

cognota customer success response ratio

Our Customer Success team shares insights on how keeping track and staying on top of your response ratio when actioning intake requests can create business impact. An effective L&D team is crucial for the success of a business, and there are several benefits of having a dedicated L&D team in your organization from improved employee […]

Fostering L&D Team Collaboration in Cognota

L&D team collaboration in Cognota

Developing a structured training program starts with a clear learning and development plan that incorporates a collaborative strategy from the moment a training request is received up until the content is created and delivered. In this article, our Customer Success team shares ways L&D teams can utilize Cognota to foster collaboration at the various stages […]

Demonstrating and Elevating Your L&D Needs Using Cognota Intake Data

Cognota intake insights

Our Customer Success Team shares some ways you can rethink and transform your L&D needs by strategically analyzing intake data using our revamped Insights feature. As the saying goes: “Do not underestimate the power of data.” We couldn’t agree more. In a rapidly shifting work landscape, businesses are looking for ways to reshape and understand […]