The industry’s first accredited Learning Operations Certification.

Built by a community of thought leaders and experts.
Aligning learning to business goals is mission-critical for today’s talent and learning development teams. A LearnOps certification enables you to bring this goal to life through a transformative learning experience.

Introducing LearnOps Academy

Accredited Curriculum

Dive deep into the world of learning operations with our immersive virtual program, meticulously designed around expert-led content presented by world-renowned subject matter experts and chief learning officers.

Collaborate with Community

Throughout the program, your L&D team will gain access to the world’s largest LearnOps Community. Collaborate, innovate, and share successes with industry peers to foster growth and celebrate your organizational milestones.

Coaching and Mentoring

Move beyond theory as your L&D team is paired with LearnOps coaches. These experts will assist you in translating knowledge into real-world applications within your own learning operations.

Certifications You Can Earn or Maintain through LearnOps Academy Programs:

atd pre approved provider
training industry CPTM certified
SHRM approved recertification provider
"I loved my journey with LearnOps Academy, where forward-thinking industry experts guided us through cutting-edge learning operations from start to finish!"
- Heath Marlin, Learning Operations Manager at Pacific Northwest National Laboratory
The program provided an excellent overview of the current state and emerging future of L&D from leading experts. It helped me quickly identify issues with alignment and technology, and importantly, provided me the language and tools to address them with stakeholders.
- Kevin Gallatin, Lead Consultant, L&D Operations at Target
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Curriculum Outline

The LearnOps Academy is a self-paced, three-month online program designed to elevate your expertise through engaging case studies and expert-led video lessons. Gain exclusive access to the LearnOps Academy networking group to connect with industry professionals. Accredited by IACET, pre-approved by the ATD Certification Institute and Training Industry, and recognized by SHRM, it offers a prestigious learning experience.

Module 1: Learning Operations
Module One

Taught by: Ryan Austin, Robyn Defelice, Jess Almlie, Rob Lauber

Module Topics

  • Understand Learning Operations
  • Establish a LearnOps Baseline
  • Navigating Organizational Culture and Politics
  • Selecting an Effective L&D Operating Model

Module 1: Learning Operations
Module One

Taught by: Ryan Austin, Robyn Defelice, Jess Almlie, Rob Lauber

Module Topics

  • Understand Learning Operations
  • Establish a LearnOps Baseline
  • Navigating Organizational Culture and Politics
  • Selecting an Effective L&D Operating Model

Module 2: Shaping Learning Strategy

Taught by: Martha Soehren, Robyn Defelice, Keith Keating

Module Topics

  • Align Learning to Corporate Objectives
  • Crafting L&D’s VMCL
  • Forging Strong Business Alliances

Module 3: LearnOps Processes

Taught by: Theresa Haskins, Jess Almlie, Patti Phillips, Pharah Jean-Philippe, Travis Jordan, Rob Lauber, Robyn Defelice, Travis Jordan, Megan Torrance

Module Topics

  • Bridging Performance Gaps
  • Business Need Consultations
  • The Alignment Conversation
  • Defining Program Success
  • Fundamentals of Program Management
  • Budget Management
  • Capacity Planning
  • Project Management Essentials
  • Embracing Agile in Project Management

Module 4: Learning Solutions

Taught by: Keith Keating, Debbie Richards and Eric Dingler, Bob Mosher, Theresa Haskins and Kristin Crockett

Module Topics

  • Embracing Design Thinking
  • Learning Solutions
  • Knowledge Management & Autonomous Learning
  • Learning Management
  • Advancing Inclusive Learning

Module 5: ROI and Learning Measurement

Taught by: Kevin Yates, Patti Philips, Andy Billings and Eric Dingler

Module Topics

  • ROI Implementation in L&D
  • The ROI Process Model
  • Data and Evidence Gathering

Module 6: Storytelling with Data

Taught by: Karin Rex, Tom Bigda-Peyton, Karin Rex

Module Topics

  • Crafting Impactful Stories
  • Art of Persuasive Storytelling
  • Visualization Techniques

Module 7: Making Effective Decisions

Taught by: Robyn Defelice, Marcy Conn and Carl Spetzler

Module Topics

  • Data Collection for Decision Making
  • Decision Quality for L&D Leadership

Module 8: L&D Playbook

Taught by: Brandon Carson

Module Topics

  • Building the Future-Ready Playbook

Module 9: Leveraging Technology

Taught by: John Leh and Christopher Lind, Jessica Knox, Megan Torrance, Sabino Marquez

Module Topics

  • Modern Learning Ecosystems
  • AI Discovery and Efficiency Mapping
  • Ethical AI Deployment
  • Gaining IT Support for Technology

Module 10: Continuous Improvement

Taught by: Christopher Lind and Eric Dingler, Pharah Jean-Philippe, Stephen Oliver, Kimo Kippen and Martha Soehren, Einar Schow and Conrad Gottfredson

Module Topics

  • Cultivating Trust with Relationships
  • Assembling High-Impact L&D Teams
  • Driving Performance with Leadership
  • Navigating Change in L&D
  • Drive Continuous Improvement

Who should enroll

The LearnOps Academy equips your talent and L&D team with expert insights and dedicated coaching to optimize performance, ensuring learned skills translate into business impact.

What's Included

LearnOps Academy “Pay if Forward” Scholarship

Know a talent or learning professional in career transition? Nominate them for the LearnOps Academy Scholarship and help them gain the skills to advance their career.

If you have any questions about enrolling or need assistance, please schedule time with our team. We also offer team volume discounts. By enrolling, you acknowledge and agree to the Event Terms & Conditions

LearnOps Academy Frequently Asked Questions

The LearnOps Academy curriculum is designed to be completed within three months. The curriculum is entirely self-paced and you can begin immediately upon purchase.

The LearnOps Academy curriculum is designed to be completed within three months. The curriculum is entirely self-paced and you can begin immediately upon purchase.

Each week of the LearnOps Academy Program will have an assigned module to complete. This will be delivered through our LMS, Schoox which you will receive an invite to upon purchase. You will be added to an exclusive networking group called the LearnOps Academy Community.* This will be a great space to ask questions, engage with some of the instructors and connect with your peers enrolled in the program.

To further enrich your learning experience, we’ll host monthly live Lunch & Learn sessions throughout the calendar year. These sessions will feature our expert instructors and delve deeper into key topics, providing valuable insights and practical advice.

* Please check your spam folder if you don’t see it in your inbox. If you’re experiencing any issues gaining access to the platforms email hello@learnops.academy for support.

The module content has been created using the innovative technology of Coloyssan. The modules will feature our industry-expert instructors, delivered using AI Avatars. These will be presented to learners in video format and accessible through the Learning Management System.

There will be assessment questions that precede each module and a case study to be completed throughout the entire curriculum. The case study can be found in the supplemental material section of the LMS.

LearnOps Academy programs are pre-approved by leading certification bodies to help you earn or maintain professional credentials:

  • IACET: As an Association for Continuing Education and Training (IACET) Accredited Provider, Cognota offers CEUs for the LearnOps Academy that qualify under the ANSI/IACET Standard. Cognota is authorized by IACET to offer 1.3 CEUs for the LearnOps Academy.
  • ATD Certification Institute: Cognota, Inc. has been pre-approved by the ATD Certification Institute to offer educational programs that can be used towards initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. This program qualifies for a maximum of 13 points.
  • Training Industry CPTM™: This program has been pre-approved by Training Industry for 14 continuing education recertification hours toward the Certified Professional in Training Management credential.
  • SHRM®: Cognota is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities. This program is valid for 13.50 PDCs for the SHRM-CP® or SHRM-SCP®

MODULES

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INSTRUCTORS

Partnerships

This LearnOps Academy has been made possible thanks to the partnership and support of Schoox and Coloyssan.
Learn at your own pace

LearnOps Academy

LearnOps Academy