LearnOps Leadership Series

Episode 26:
Paul Leone

In this episode, Paul Leone, ROI Consultant & Lead Measurement Strategist, shares his thoughts and experience on how learning and development teams can best measure and communicate the impact of their output and value to the organization.

Key Take Aways from this Episode

The Fear of Measurement

Many L&D teams are afraid to dive into cold, hard ROI metrics for fear of budgetary repercussions. But without these measurements, you’ll never fully convince the C-suite skeptics of your organizational value. 

Start With Scope

Measurement begins with scope. Without fully understanding the scope and objectives of training from an ROI perspective right from the beginning, the business impact measurement piece of training becomes far more difficult than it needs to be.

Creating a Dedicated Measurement Role

Rather than heaping measurement onto an existing team member’s plate, it needs to be baked into processes and have a dedicated focus through a consultant, a learning ops role, or someone with the expertise to figure it out properly and thoroughly.

Watch more episodes

Episode 25: Rance Greene

In this episode, Rance Greene, founder of the School of Story Design, shares his thoughts on how storytelling applies to the operational processes within L&D, including maintaining storytelling within training design throughout hand-offs and multiple processes.

Episode 26: Kimo Kippen

In this episode, Kimo Kippen, founder of Aloha Learning Advisors, shares his thoughts on how learning and development leaders can make learning the lifeblood of an organization’s success – and how to prove the business impact of their initiatives.

Ready to see Cognota in action?

LearnOps Leadership: Episode 27 – Paul Leone