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LearnOps Leadership Series
Episode 26:
Paul Leone
In this episode, Paul Leone, ROI Consultant & Lead Measurement Strategist, shares his thoughts and experience on how learning and development teams can best measure and communicate the impact of their output and value to the organization.
Key Take Aways from this Episode
Many L&D teams are afraid to dive into cold, hard ROI metrics for fear of budgetary repercussions. But without these measurements, you’ll never fully convince the C-suite skeptics of your organizational value.
Measurement begins with scope. Without fully understanding the scope and objectives of training from an ROI perspective right from the beginning, the business impact measurement piece of training becomes far more difficult than it needs to be.
Rather than heaping measurement onto an existing team member’s plate, it needs to be baked into processes and have a dedicated focus through a consultant, a learning ops role, or someone with the expertise to figure it out properly and thoroughly.
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