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The industry’s first accredited Learning Operations Certification.

Built by a community of thought leaders and experts.
Aligning learning to business goals is mission-critical for today’s learning and development teams. A LearnOps certification enables you to bring this goal to life through a transformative learning experience.

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Introducing LearnOps Academy

Accredited Curriculum

Dive deep into the world of learning operations with our immersive virtual program, meticulously designed around expert-led content presented by world-renowned subject matter experts and chief learning officers.

Collaborate with Community

Throughout the program, your L&D team will gain access to the world’s largest LearnOps Community. Collaborate, innovate, and share successes with industry peers to foster growth and celebrate your organizational milestones.

Coaching and Mentoring

Move beyond theory as your L&D team is paired with LearnOps coaches. These experts will assist you in translating knowledge into real-world applications within your own learning operations.

Curriculum Outline

The LearnOps Academy is a three-month program that includes video lessons, direct coaching from Chief Learning Officers, and engaging case studies, ending with collaborative assignments in peer cohorts. The curriculum is IACET accredited and CEU eligible. 
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Module 1: Learning Operations
Module One

Taught by: Ryan Austin, Robyn Defelice, Jess Almlie, Rob Lauber

Module Topics

  • Understand Learning Operations
  • Establish a LearnOps Baseline
  • Navigating Organizational Culture and Politics
  • Selecting an Effective L&D Operating Model

Module 1: Learning Operations
Module One

Taught by: Ryan Austin, Robyn Defelice, Jess Almlie, Rob Lauber

Module Topics

  • Understand Learning Operations
  • Establish a LearnOps Baseline
  • Navigating Organizational Culture and Politics
  • Selecting an Effective L&D Operating Model

Module 2: Shaping Learning Strategy

Taught by: Martha Soehren, Robyn Defelice, Keith Keating

Module Topics

  • Align Learning to Corporate Objectives
  • Crafting L&D’s VMCL
  • Forging Strong Business Alliances

Module 3: LearnOps Processes

Taught by: Theresa Haskins, Jess Almlie, Patti Phillips, Pharah Jean-Philippe, Travis Jordan, Rob Lauber, Robyn Defelice, Travis Jordan, Megan Torrance

Module Topics

  • Bridging Performance Gaps
  • Business Need Consultations
  • The Alignment Conversation
  • Defining Program Success
  • Fundamentals of Program Management
  • Budget Management
  • Capacity Planning
  • Project Management Essentials
  • Embracing Agile in Project Management

Module 4: Learning Solutions

Taught by: Keith Keating, Debbie Richards and Eric Dingler, Bob Mosher, Theresa Haskins and Kristin Crockett

Module Topics

  • Embracing Design Thinking
  • Learning Solutions
  • Knowledge Management & Autonomous Learning
  • Learning Management
  • Advancing Inclusive Learning

Module 5: ROI and Learning Measurement

Taught by: Kevin Yates, Patti Philips, Andy Billings and Eric Dingler

Module Topics

  • ROI Implementation in L&D
  • The ROI Process Model
  • Data and Evidence Gathering

Module 6: Storytelling with Data

Taught by: Karin Rex, Tom Bigda-Peyton, Karin Rex

Module Topics

  • Crafting Impactful Stories
  • Art of Persuasive Storytelling
  • Visualization Techniques

Module 7: Making Effective Decisions

Taught by: Robyn Defelice, Marcy Conn and Carl Spetzler

Module Topics

  • Data Collection for Decision Making
  • Decision Quality for L&D Leadership

Module 8: L&D Playbook

Taught by: Brandon Carson

Module Topics

  • Building the Future-Ready Playbook

Module 9: Leveraging Technology

Taught by: John Leh and Christopher Lind, Jessica Knox, Megan Torrance, Sabino Marquez

Module Topics

  • Modern Learning Ecosystems
  • AI Discovery and Efficiency Mapping
  • Ethical AI Deployment
  • Gaining IT Support for Technology

Module 10: Continuous Improvement

Taught by: Christopher Lind and Eric Dingler, Pharah Jean-Philippe, Stephen Oliver, Kimo Kippen and Martha Soehren, Einar Schow and Conrad Gottfredson

Module Topics

  • Cultivating Trust with Relationships
  • Assembling High-Impact L&D Teams
  • Driving Performance with Leadership
  • Navigating Change in L&D
  • Drive Continuous Improvement

Who should enroll

The LearnOps Academy equips your L&D team with expert insights and dedicated coaching to optimize performance, ensuring learned skills translate into business impact.

If you have any questions about enrolling in the LearnOps Academy or are unable to pay by credit card please book time with our team.

Individual Learner
  • Access to 3-month LearnOps Academy curriculum.
  • Asynchronous video modules which leverage AI Avatars of leading L&D experts.
  • Cohort roundtables and networking opportunities.
  • Mentorship opportunities via L&D Cares.
Team Transformation
  • Available for teams of 5 or more.
  • Access to 3-month LearnOps Academy curriculum.
  • Asynchronous video modules which leverage AI Avatars of leading L&D experts.
  • Cohort roundtables and networking opportunities.
  • 6 hours of coaching from an assigned CLO Coach.

LearnOps Academy Frequently Asked Questions

The LearnOps Academy curriculum is three months long. Each week there will be an assigned module to complete, which will be approximately one-hour long. The first cohort begins on September 9th.
The LearnOps Academy curriculum is three months long. Each week there will be an assigned module to complete, which will be approximately one-hour long. The first cohort begins on September 9th.
Each week of the LearnOps Academy Program will have an assigned module to complete. This will be delivered through our LMS, Schoox. Every other week you’ll have a Cohort Coffee Hour to debrief on the modules covered. Teams enrolled in the Team Transformation program will have a one-hour meeting with their assigned CLO Coach every other week of the program.
The module content has been created using the innovative technology of Coloyssan. The modules will feature our industry-expert instructors, delivered using AI Avatars. These will be presented to learners in video format and accessible through the Learning Management System.
There will be assessment questions that precede each module and a case study that will be introduced in the first week and presented in the last.
While the total duration of the program is still being calculated, all modules completed will be eligible for CEU credits.

MODULES

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INSTRUCTORS

Partnerships

This LearnOps Academy has been made possible thanks to the partnership and support of Schoox and Coloyssan.

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Next cohort begins January 2025
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LearnOps Academy Schoox

LearnOps Academy Schoox