2024 LearnOps Trends & Insights Report

Uncover the Insights Shaping the Future of L&D

Discover how learning and development and talent leaders are navigating today’s challenges, from aligning with business goals to optimizing resources and measuring impact.

Our comprehensive 2024 LearnOps Industry Report provides you with actionable data on how leading L&D teams are meeting these demands to drive your team’s strategy forward. Download the report to understand emerging trends, benchmark your approach, and prepare your organization for 2025 and beyond.

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The Essential L&D Insights You Need to Succeed

A Comprehensive Look at All LearnOps Areas to Enhance Your Strategic Planning and Performance Measurement
  • Align: Understand how L&D teams align learning objectives with strategic business goals.
  • Plan: Discover effective planning methods for prioritizing high-impact projects.
  • Execute: Learn how top-performing teams maintain consistency and accountability during execution.
  • Measure: See how teams are evaluating ROI and proving their impact with actionable metrics.
  • Optimize: Explore the continuous improvement methods leading L&D teams use to stay competitive.
  • 2025 Outlook: Prepare your team for the future with insights on the strategic priorities for the year ahead.

Key Highlights & Takeaways from the Report

Aligning L&D with Business Goals Despite Persistent Resource Constraints

69%

of L&D teams prioritize improving employee performance and productivity, showcasing a direct alignment with key corporate goals.

83%

of respondents base their investment levels on company priorities, reflecting the strategic emphasis L&D places on supporting overarching business objectives.

65%

of L&D teams cite limited budget and resources as a top challenge in aligning with corporate goals, underscoring a common constraint in driving impactful learning programs.

Only 20%

of respondents feel their team has an ‘Excellent’ level of alignment with business strategy, suggesting room for further integration between L&D and organizational goals.

“We achieve business alignment through performance-driven learning programs by directly linking training initiatives to organizational goals and business outcomes, leveraging data analytics, performance metrics, and fostering a culture of continuous improvement through Lean practices.”
Joe Dunlap, Director of Training and Development, CJK Group

Planning for Growth Amid Limited Resources and Evolving Skill Needs

83%

of L&D teams focus on skill development as a primary objective, emphasizing the importance of workforce capability-building in learning programs.

69%

collaborate through regular team meetings, with spreadsheets and emails still commonly used by 44%, highlighting both collaborative effort and reliance on traditional tools.

64%

report resource constraints as a main challenge in planning, while 45% cite stakeholder engagement, underscoring frequent barriers to effective planning.

77%

determine resources based on program size and scope, revealing a structured approach to resource allocation that is tailored to the demands of each learning initiative.

“We are a trusted partner and work with the business to develop an annual learning roadmap that focuses on capability uplift to achieve strategic goals.”
Tristan Goldsmith, Learning Design Lead, Bendigo Bank

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Advancing Beyond Basic Metrics to Truly Measure L&D Impact

83%

of L&D teams still rely primarily on learner feedback to assess program effectiveness, indicating a heavy dependence on this basic metric. This suggests that many teams are not progressing beyond entry-level evaluation methods.

Only 6%

of respondents rate their measurement tools as ‘Very Effective,’ with 39% feeling neutral, suggesting room for improvement in measurement capabilities.

59%

of teams report primarily to executive leadership, underscoring the critical role L&D plays in demonstrating value to top-level decision-makers.

33%

of organizations do not report on L&D ROI at all, indicating a significant gap in impact measurement and accountability.

Data Limitations Hold Back Optimization of Learning Operations

Only 24%

of L&D teams have a formal process for continuous improvement, highlighting a gap in structured methods for ongoing optimization.

35%

of respondents cite limited access to data as a barrier to improving learning programs, suggesting a need for better data collection and analysis tools.

Just 22%

of teams report using advanced analytics to drive decisions, indicating that most L&D teams may not be leveraging data effectively to refine programs and drive impact.

58%

of L&D teams feel they could benefit from more robust tracking and reporting capabilities, underscoring the desire for stronger infrastructure to support optimization.

“Focused training for our L&D staff, followed by monthly reports for the business, shows connections between L&D work and business metrics.”
Adriene Russell, Executive Director, L&D Operations, CVS Health

Future Outlook: What’s in Store for Learning and Talent in 2025?

57%

of respondents plan to improve alignment with business objectives and outcomes in the coming year, underscoring a commitment to making L&D a strategic partner.

46%

of L&D teams anticipate their budget will remain the same, while only 21% expect any increase, suggesting that many teams will need to make impactful changes within current financial constraints.

26%

of respondents have a ‘Very Positive’ outlook for their L&D department’s future, while 43% feel ‘Somewhat Positive,’ showing cautious optimism about the direction of L&D in the year ahead.

Only 19%

of respondents feel prepared to handle future skill gaps, highlighting a potential risk area for organizations needing to stay competitive.

Stay Ahead of the Curve with LearnOps Insights
Don’t miss this chance to equip your L&D team with the data and insights needed to drive strategy and stay competitive. Download the LearnOps Trends & Insights Report to benchmark your approach, gain strategic alignment, and explore emerging trends that will shape the future of learning and talent development.

LearnOps Industry Report

LearnOps Industry Report