5 Reasons Empathy Training is Critical to Organizational Success
As the pandemic continues, organizations have come to accept that the new way of working could very well serve as a blueprint for the long term. However, the “new” world of work is hardly new. Even before the current crisis, new technologies like automation and artificial intelligence have continued to disrupt jobs because employees lack […]
Why Change Management Needs Learning and Development
Change management might seem like a vague term used by business schools or consulting firms to warn about the need to prepare for the unknown. Drivers of change can include a multitude of factors, including new competitors, the obsolescence of technology, recent government mandates, and even a pandemic. Most people fear the unknown. Because change […]
Herding Cats: How to Improve Relations with SMEs on Learning Projects
Should you give your Subject Matter Experts (SMEs) a deadline? Of course—she is a team member like everyone else. Should you create a unique user ID for your SME so that she can access your authoring tool? Hmmm—that’s a tough one, as this might incur additional expenses. Questions about working with SMEs arise from time […]
6 Things You Need to Know About Working with SMEs on a Training Project
We write about working with subject matter experts (SMEs) from time to time, in order to share experiences and new insights. SMEs may not be instructional designers but without their expertise, courses cannot be built. With the explosion in the need for learning experiences, the ability to work successfully with SMEs has become of the […]
Why Agile Learning is the Engine to Drive Digital Transformation Forward
Digital transformation can be defined as the integration of digital technology and solutions into all aspects of a business’s processes in order to solve problems. While this differs organization to organization and industry to industry, at its core, digital transformation requires a shift in culture and in the way products and services are produced and […]
4 Ways to Encourage Training Project Commitment from Your SMEs
Subject Matter Experts (SMEs): we need their content to build our courses. We may have the most advanced authoring tools or the most engaging design elements in place, but without content, there’s no course. We’ve written before about working with SMEs, and we thought it was time to have another look at the best ways […]
Tweaks to Your Training Request Process That Will Increase Learner Engagement
You’ve worked so hard to build a training intake system. But apart from delivering you more requests, is it making your learners more engaged? We’ve written extensively before about the need to streamline the training request process. Not only does a well-planned, automated system reduce paperwork and headaches, but it also increases learner engagement, helping […]
How to Handle Training Requests from Executive Management
Whew! You just overhauled your training intake system so that requests can enter your department digitally, in an organized and categorized fashion. You and your team are so proud to have implemented the system. It asks the requester questions, not only about the topics or concepts to be learned in the training but also the […]
Should You Train Contractors? The Challenge of Delivering Training in Today’s Gig Economy
Should you build courses for employees who aren’t really employees? Today’s workplace looks much different than it did just even a few years ago. The growth of the gig economy has given the term “employee” a run for its money. An NPR/Marist poll from January 2018 found that 1 in 5 jobs in America is held by […]
The Specific Is Terrific: How To Maximize the Value of Corporate Training
When it comes to eLearning, the Web certainly has no shortage of on-demand courses, videos, tutorials, eBooks, and other materials. Nowadays, most of it is available for free, or for a very low cost or monthly subscription, so how can L&D prove the value of corporate training? The average employee is well aware of this […]
