Conducting an L&D Audit: Learning Operations

L&D audit operational efficiency

Prior to the events of 2020, the outlook for L&D was looking extremely promising. Budgets were going up, L&D teams felt they were getting a seat at the table, and the reputation of learning programs was starting to move from cost-center to performance driver. But few could have predicted just how rapidly things could shift […]

Conducting an L&D Audit: Learning Audiences & Learner Personas

learner persona audit

In this installment of our L&D Audit series, you’ll learn how, why, and when to audit and refresh your learner personas. Design thinking is a concept that has piqued the interest of learning professionals for some time. With concerns such as learner engagement and driving performance top of mind for L&D, design thinking and taking […]

Conducting an L&D Audit: Getting Started


Sometimes it’s a good idea to take stock of your learning and development efforts. While many organizations might have an attitude along the lines of “if it ain’t broke, don’t fix it,” the ability to understand the efficacy of your training programs on a deeper level using a learning and development audit should be a […]