Customer-Centric Learning Operations: How L&D Teams Can Stay Ahead in 2025
As we look ahead to 2025, one trend is clear: a customer-centric approach is no longer optional for Learning and Development (L&D) teams—it’s essential. Whether the “customer” is internal (employees) or external (partners, clients), the demand for personalized, impactful, and engaging learning experiences is reshaping how organizations operate their learning ecosystems. In this article, we […]
