Welcome, Chief Experience Officer, We’ve Been Expecting You

Two people sit together looking at a laptop, with gear icons overlaid, symbolizing collaboration or technical work—perfect for illustrating a chief experience officer guiding team strategy. The image has an orange overlay. - Cognota

Employees must be seen as continuous learners, consuming technology as they would on their own. Applicants and even longstanding employees are increasingly viewing a role less as a job and more as an experience. The human resources function is at a crossroads. OK, so it’s been at a crossroads for quite some time, but according […]