case study
A Small Team Transforms Onboarding and Compliance with Cognota
Americo is one of the largest privately held life insurance companies in the U.S. With just 400 employees and a two-person Talent Development team, they needed to modernize onboarding and compliance training—fast.
Maddy Poletis, Talent Development Specialist, saw a critical opportunity to bring structure, visibility, and efficiency to a fragmented learning process.
THE CHALLENGE
The company deployed Cognota’s LearnOps platform
to centralize learning operations and close long-standing process
gaps. In just six months, the team rolled out the platform across all five
learning centers, successfully migrating projects, training users, and
modernizing key programs without disrupting ongoing delivery.
SMEs, trainers, and legal teams now collaborate in one system to manage intake, build content, and track reviews.
Instead of recreating content across multiple tools, Americo now builds scalable, compliant training directly in Cognota—with built-in assessments, videos, and audio.
Legal and stakeholders review directly in-platform, reducing approval bottlenecks.
Department trainers contribute directly to blueprints. Content stays current, audit-ready, and aligned to business needs.
Feedback loops through post-onboarding surveys help Maddy and the team measure effectiveness and iterate fast.
Cognota turned a lean function into a high-output learning operation:
88 associates hired in 2020
42 new hires onboarded with Cognota-created content
360 employees completed compliance training through Cognota
SMEs and legal now collaborate faster and update content in real time
With payroll onboarding next in line and more departments joining, Americo is turning Cognota into its single system of record for talent operations.
— Maddy Poletis
