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LearnOps AI

LearnOps AI is a performance tool for Cognota users to securely retrieve data, ensuring privacy and compliance with information security best practices.

ethics.

AI Safeguards

LearnOps AI retrieves user data without knowing its content due to a programmatic barrier separating the AI model from Cognota’s data. The AI model is not and cannot be trained on user data, preventing it from hallucinating or generating uncontrolled output. The AI models in LearnOps AI are used for Data Retrieval and, optionally, Data Formatting.

Data Retrieval

When a user requests data from LearnOps AI, it generates a database query based on Cognota’s data model, without accessing the actual user data. Only the user’s question and the resulting SQL code are involved. Cognota’s server performs post-processing and authorization checks to ensure the query is valid, error-free, and restricted to authorized data. LearnOps AI cannot bypass these safeguards. The result is a table of data with descriptive column headings.

Data Formatting

After data retrieval, LearnOps AI can optionally reformat the data for easier understanding. The AI decides whether to present the data in its raw tabular form or summarize it in sentences based on the dataset’s size. If sentence-format is chosen, the AI summarizes the data into a few sentences. Only the requested data is used for summarization. If the formatting step is disabled, the data is always presented in its raw tabular form.

Example LearnOps AI Query

With Optional Formatting

User: How many projects are assigned to me?
LearnOps AI: Five projects are assigned to you.

With Optional Formatting

User: How many projects are assigned to me?
LearnOps AI:

project_count
5

Safety Features

Data Separation

  • The AI does not access or understand the actual data content, preventing unintended data exposure.

Programmatic Barriers

  • These barriers ensure the AI model cannot be trained on or misuse user data.

Controlled Output

  • The AI is restricted to generating specific outputs (SQL queries or summaries) within predefined parameters, reducing the risk of unexpected or erroneous results.

Authorization Checks

  • Post-processing and authorization strategies ensure that only authorized data is accessed and that queries are valid and error-free.

Optional Formatting

  • Customers can disable data formatting if they prefer raw data, giving them control over how data is processed and presented.

Customer Benefits

Enhanced Data Security

  • The strict separation between the AI and user data minimizes the risk of data breaches and ensures compliance with privacy regulations.

Accurate Data Access

  • Programmatic checks and validation steps ensure that users receive accurate and authorized data, enhancing trust in the system.

Flexible Data Presentation

  • The option to format data for better readability or keep it raw caters to different user preferences and needs.

Reduced Risk of AI Errors

  • By limiting the AI’s capabilities and ensuring it operates within narrow constraints, the likelihood of AI-generated errors or misleading information is significantly reduced.

Efficiency and Usability

  • Automated data retrieval and optional formatting save users time and make it easier to digest complex data, improving overall efficiency.

FAQs

Data Storage and Privacy

Your data storage remains unchanged with LearnOps AI, as it integrates seamlessly with Cognota’s existing infrastructure.
Absolutely not. We ensure that each customer’s data is isolated and never shared with others through robust programmatic safeguards that LearnOps AI cannot bypass.

Data Use and Security

LearnOps AI is restricted to accessing only specific database tables and columns authorized by our servers. It cannot bypass these access controls.
The AI model does not read or store your organization’s data. It generates SQL queries based on the database structure, not its content. The server executes these queries to retrieve and display data. Small datasets may be summarized into sentences, while larger results are presented in their raw tabular format.
No. Our AI models are never trained on customer data. LearnOps AI is designed to function effectively without needing or using customer data for training.
LearnOps AI only writes database queries and cannot invent data or fabricate answers. If an AI-generated query is incorrect, it won’t run successfully. At worst, the query may misinterpret the user’s question, leading to less useful results. We continuously improve the system to better explain queries to users, helping them verify the accuracy of the returned data.
No. LearnOps AI is strictly confined to operate within the Cognota environment and cannot interface with external tools or databases, ensuring data security and integrity.

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