[Webinar] Build for Impact: Why L&D Needs an Operating Model Upgrade
Talent and Learning teams are under pressure to cut waste, demonstrate ROI, and adopt AI… but few are truly ready.
This webinar brings together senior leaders from Deloitte, CIBC, and Cognota for a candid conversation on what it really takes to evolve your learning operations. Inspired by an off-the-record dinner with L&D executives in Toronto, the panel will explore how high-performing teams are rethinking everything—from budgeting and operating models to the AI-ready tech stack.
Whether you’re leading an L&D function or building one that needs to scale smarter, this conversation will help you benchmark where you are—and where you need to go.
Discussion Topics
These real questions sparked deep dialogue at a private roundtable in Toronto. Now, we’re bringing them to a broader audience:
How are budget pressures changing your expectations around L&D strategy and operations?
📊 49% of employers say budget and resource management is a top operational challenge.What would an ‘AI future-ready’ tech stack look like in your organization?
📊 Only 9% of L&D teams operate at a Predictive maturity level today.If you could redesign your L&D operating model from scratch, what 3 capabilities would you prioritize?
📊 Teams with formalized LearnOps practices report 10–30% efficiency gains.
Who Should Watch
This session is designed for senior L&D leaders, including:
- Chief Learning Officers
- Directors and VPs of L&D, Talent, or Enablement
- Leaders in Learning Operations, Strategy, or Analytics
Meet the Panelists

Ryan Austin
Founder & CEO at Cognota

Anil Samuel
Sr. Director, Learning Operations & Analytics at CIBC

Benoit Hardy-Vallée
Director, Learning Advisory & Deloitte Academies at Deloitte

Neil Hunter
Chief Learning Officer at Deloitte Canada