Assess Your LearnOps Maturity

  • Align
  • Plan
  • Execute
  • Measure
  • Optimize
  • Summary

Move the slider up/down found on the left of each attribute to indicate your current maturity level.
0% is least mature and 100% is most mature.

  • L&D Strategy

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    Alignment with Corporate Vision and Goals

    • No clear alignment.
    • Some alignment, not consistent.
    • Clear alignment, measurable outcomes.
    • Full alignment, strategic integration.

    0%

    Investment Decision Process

    • No formal process.
    • Informal decision-making.
    • Formal processes, not always applied.
    • Rigorous, data-driven decisions.

    0%
  • Operating Model

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    Operational Model Definition

    • Undefined or inconsistent model.
    • Centralized/decentralized, not optimized.
    • Optimized for current needs.
    • Continuously optimized, adaptable.

    0%

    Collaboration Effectiveness

    • Minimal collaboration.
    • Some collaboration, with silos.
    • Regular collaboration, defined processes.
    • Seamless, integrated collaboration.

    0%
  • Business Partnerships

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    Stakeholder Request Management

    • No formal intake process.
    • Informal handling.
    • Defined intake, prioritization process.
    • Proactive consulting, strategic prioritization.

    0%

    Stakeholder Engagement Measurement

    • Not measured.
    • Informal feedback.
    • Regular feedback, satisfaction surveys.
    • Continuous improvement based on feedback.

    0%
  • Learning Programs

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    Objective and Evaluation Design

    • No formal design process.
    • Basic objectives, limited evaluation.
    • Well-defined objectives, evaluation plans.
    • Strategic objectives, robust evaluation.

    0%

    Collaboration on Learning Solutions

    • Minimal collaboration.
    • Some collaboration, often siloed.
    • Collaborative development, defined roles.
    • Highly collaborative, cross-functional integration.

    0%
  • Capacity and Budget

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    Resource Requirement Determination

    • No formal process.
    • Informal estimation.
    • Defined process for resource planning.
    • Data-driven resource planning.

    0%

    L&D Budget Management

    • No budget management.
    • Basic budget tracking.
    • Formal budget management processes.
    • Strategic budget management, continuous optimization.

    0%
  • Learning Solutions

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    Solution Design and Implementation

    • No formal design process.
    • Basic solutions, limited customization.
    • Well-designed solutions, some customization.
    • Innovative, highly customized solutions.

    0%

    AI Integration in Learning Solutions

    • Not integrated.
    • Minimal integration.
    • Moderate integration.
    • Fully integrated AI.

    0%
  • L&D Projects

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    Project Progress Tracking

    • No formal tracking.
    • Basic tracking, limited visibility.
    • Regular tracking, defined metrics.
    • Comprehensive tracking, real-time updates.

    0%

    Time and Resource Management

    • No formal management.
    • Informal management.
    • Formal management, regular reviews.
    • Strategic management, continuous optimization.

    0%
  • Learning Experiences

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    Management of Learning Experiences

    • No formal management.
    • Basic management, limited customization.
    • Well-managed, some customization.
    • Highly customized, impactful experiences.

    0%

    Addressing Learner and Business Needs

    • Not addressed.
    • Basic addressing of needs.
    • Well-defined processes to address needs.
    • Highly responsive, adaptive to changing needs.

    0%
  • Evaluation

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    Effectiveness Measurement of Learning Programs

    • Not measured.
    • Basic measurement.
    • Regular measurement, defined metrics.
    • Comprehensive measurement, continuous improvement.

    0%

    Actionable Narratives and Recommendations

    • Not crafted.
    • Basic narratives, limited recommendations.
    • Detailed narratives, actionable recommendations.
    • Strategic narratives, continuous improvement.

    0%
  • Impact

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    Assessment of Business Variable Impact

    • Not assessed.
    • Basic assessment.
    • Regular assessment, defined metrics.
    • Comprehensive assessment, strategic decisions.

    0%

    ROI Calculation for Learning Programs

    • Not calculated.
    • Basic calculation.
    • Regular calculation, defined metrics.
    • Comprehensive calculation, driving investments.

    0%
  • Benchmarks

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    Comparison with Industry Best Practices

    • Not compared.
    • Basic comparison.
    • Regular comparison, defined metrics.
    • Continuous benchmarking, strategic improvements.

    0%

    Identification and Addressing of Improvement Areas

    • Not identified.
    • Basic identification.
    • Regular identification, defined processes.
    • Continuous identification, strategic improvements.

    0%
  • Data and Reporting

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    Capture and Analysis of Key Metrics

    • Not captured.
    • Basic capture and analysis.
    • Regular capture and analysis, defined processes.
    • Comprehensive capture and analysis, strategic decisions.

    0%

    Use of Data for Operations and Decision-Making

    • Not used.
    • Basic use of data.
    • Regular use of data, operational improvement.
    • Strategic use of data, continuous improvement.

    0%

Your Maturity Model Score is: Reactive

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Maturity Model Score

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Strategy and Impact
Reactive
Level 1
  • Order taker mentality
  • Ad hoc intake / processes
  • Spreadsheet overload
  • Lack of resources
  • Reduced visibility
  • Slow time to market
  • Siloed operations
  • No ROI / measurement
Managed
Level 2
  • Vision and accountability
  • Defined processes
  • Disparate IT tools
  • Partial alignment to strategy
  • Business partners identified
  • Limited stakeholder visibility
  • Resources adequate
  • Unpredictable time to market
  • Siloed operations
  • Suboptimal ROI / measurement
Strategic
Level 3
  • Seen as trusted advisor
  • Standardized processes
  • Single source of truth system
  • Aligned to strategy, skill gaps, and business performance
  • Business partner advisor board
  • L&D plans, tracks, and forecasts resources accurately
  • Stakeholder visibility / trust built
  • Efficient speed to market
  • Streamlined operations
  • ROI / measurement / impact best practices implemented
Predictive
Level 4
  • Seat at table earned
  • Automated processes
  • Integrated system for operations
  • Benchmarks and insights
  • Agile resources and staffing
  • Link investments to programs, projects, and corp. objectives
  • Finance and procurement is an advocate of L&D
  • Full stack visibility
  • Predictable speed to market
  • AI intelligence / reporting to inform quality decision making
  • Scalable operations
  • Integrated ROI / measurement / impact analysis
Efficiency and Effectiveness

Transform Learning Operations
Into Business Impact

Maturity Assessment Thank you

Maturity Assessment Thank you