[Webinar] ICW’s Transformation to Workforce Enablement with LearnOps
What does it actually look like when an L&D team stops taking orders and starts driving strategy?
In this live session, Cognota Founder and CEO Ryan Austin sits down with Ryan Goodrich, CLO at ICW Group, to share the real story of how ICW transformed its learning function from a reactive, activity-based department into a fully operational Workforce Enablement model — and what it took to get there.
This isn’t theory. ICW Group reduced their total cost of learning by 21%, saving $750K in the process, while building scalable learning academies anchored to enterprise strategy. Ryan Goodrich will walk through exactly how they did it — the org restructure, the operating model, the governance, and the LearnOps infrastructure that made it possible.
Join us to learn how to:
- Move from reactive order-taker to strategic Workforce Enablement function
- Build business-aligned learning academies tied to real capability gaps
- Make your capacity, backlog, and ROI visible to leadership
- Reduce operating expenses while increasing strategic impact
- Use LearnOps to connect learning investments to enterprise outcomes
Whether you’re a Director, VP, or CLO, this session will show you what the next stage of your L&D operating model looks like — and how to get there faster than you think.
Register now and see how ICW Group did it.
Register Now
Meet Our Speakers

Ryan Austin
Founder & CEO
